Roles

Who can do what. Words are defined in the Glossary, the steps in the Guides.

The roles

Anyone, signed in or not, can open the public site: published events and their program, host pages, pricing, and the checkout.
A signed-in person can buy tickets, see their tickets and orders, accept a ticket sent to them, and create a host, which makes them its owner.
An attendee is a signed-in person with a valid ticket to an event. They see their tickets in that event, can claim one, and can send an unclaimed one.
With a claimed ticket, an attendee also gets the pass and its QR code, reads announcements, asks questions, connects with others, and saves and likes sessions.
Staff are event members who run the desk of one event: look people up, check them in, print badges, issue walk-ins, send tickets, and read the attendee list.
Admins are event members who also manage that event's content: details, program, ticket types, attendees, announcements, questions, API keys.
Host members can do everything an admin can, in every event the host runs, and can read the host's pages.
Host owners also create, publish, and delete events, manage event members, run the store, and manage the host: its members, Stripe, plan, and card.
A super admin is a Convova operator. They can do everything in every event and create events for any host. A host's own pages open for them only if they are a member of it. Their address is set in configuration and cannot be changed in Settings or at the desk.

Roles add up. A host owner is also a host member; anyone with a ticket is an attendee, whatever else they are.

	Staff	Admin	Host member	Host owner	Super admin
Open a draft or archived event, see hidden items	✓	✓	✓	✓	✓
Read the members list	✓	✓	✓	✓	✓
Edit the event's details, design the badge		✓	✓	✓	✓
Sessions, contributors, organizations, tags, uploads		✓	✓	✓	✓
Ticket types		✓	✓	✓	✓
Invite and import attendees, remove one		✓	✓	✓	✓
Read the attendee and ticket lists	✓	✓	✓	✓	✓
Change a ticket's type		✓	✓	✓	✓
The desk: look up, check in, badges, walk-ins, send a ticket	✓	✓	✓	✓	✓
Announcements, answer questions, see connections		✓	✓	✓	✓
Read the store's catalog and the event's fee		✓	✓	✓	✓
Products, prices, coupons, orders, revoke a ticket				✓	✓
API keys		✓	✓	✓	✓
Publish or delete the event				✓	✓
Add, change, and remove event members				✓	✓

	Host member	Host owner
Read the host and its members list	✓	✓
Leave the host	✓	✓
Create an event		✓
Edit the host: name, description, logo		✓
Invite, change, and remove members		✓
Connect Stripe, choose a plan, manage the card		✓

The last owner cannot leave, be removed, or be demoted.